FAQs & Troubleshooting
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HL-2700CN
144 Results
1.
How do I perform a factory reset?
2.
Does the optional lower tray unit handle legal size paper?
3.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
4.
Delete print jobs from the print queue.
5.
What kind of memory can I use?
6.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
7.
The printer status is Offline or Paused.
8.
"JAM C" error appears on the LCD. What should I do?
9.
Can I print from or scan to Android™ Smartphone?
10.
Can I print from and scan to iPhone, iPod touch and iPad?
11.
"JAM E" error appears on the LCD. What should I do?
12.
What is the life of the consumables?
13.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
14.
I cannot save a file downloaded from the Brother support website (For Windows)
15.
The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
16.
"JAM A1" / "JAM A2" error appears on the LCD. What should I do?
17.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
18.
I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the printer's front panel, or in the driver? If I change the setting in the driver, will the printer's front/control panel setting be used?
19.
How can I clean the inside of the printer?
20.
White spots appear.
21.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
22.
I cannot install Brother drivers on Debian 10 or later (Linux)
23.
Cannot print after a Windows 10 update (June 2020)
24.
Uninstall printer drivers (Linux)
25.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
26.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
27.
Why does my Brother machine make a clunking noise when powered on or printing?
28.
What is the printable area per page?
29.
What is the BRAdmin Professional software used for?
30.
How do I disable the APIPA protocol?