FAQs & Troubleshooting
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HL-2270DW
214 Results
1.
The printer prints unexpectedly or it prints garbage data.
2.
Reset the print server to the default factory settings.
3.
Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™)
4.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
5.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
6.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
7.
What is Brother iPrint&Scan?
8.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
9.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
10.
REPLACE TONER
11.
Discover the MAC address of the Brother network card
12.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
13.
I cannot save a file downloaded from the Brother support website (For Windows)
14.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
15.
Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
16.
Wrinkles or creases
17.
What can happen if the wrong paper is used in your machine.
18.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
19.
I cannot install Brother drivers on Debian 10 or later (Linux)
20.
The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).
21.
Verify the Brother machine connected to the Wired Network (For Windows)
22.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
23.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
24.
Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
25.
Print a web page from iPrint&Scan when using an Android™ mobile device.
26.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
27.
I cannot connect my machine to the wireless network (For Windows)
28.
DUPLEX DISABLED
29.
NO TONER
30.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.