FAQs & Troubleshooting
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Innov-is M370
173 Results
1. 12/07/2024
"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
2. 12/07/2024
Combination of fabric, thread and needle
3. 12/07/2024
"The "Start/Stop" button does not operate with the foot controller attached. Remove the foot controller." appears on the LCD.
4. 28/06/2024
"Preventive maintenance is recommended." ppears on the LCD.
5. 18/04/2024
Tutorial videos on how to use the machine [Video instructions]
6. 12/03/2024
Stitches are skipped
7. 29/02/2024
Introducing the Brother Artspira application
8. 22/02/2024
Fabric puckers
9. 06/02/2024
I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
10. 02/02/2024
How to connect your machine and transfer data to Artspira
11. 02/02/2024
How to set up the wireless network connection with the wizard on the machine
12. 15/01/2024
How to update your machine software by downloading the update file directly to your machine using a wireless network
13. 11/12/2023
E92001 appears on the Artspira app screen.
14. 28/08/2023
E96001 appears on the Artspira app screen.
15. 28/08/2023
M5613201 appears on the Artspira app screen.
16. 28/08/2023
M5612301 appears on the Artspira app screen.
17. 28/08/2023
M4345001 appears on the Artspira app screen.
18. 28/08/2023
List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
19. 23/06/2023
M1332002 appears on the Artspira app screen.
20. 24/05/2023
How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
21. 22/02/2023
Outline of viewing and functions for keys on the utility stitch screen and the decorative stitch screen
22. 17/02/2023
How do I adjust the sensitivity of the operation keys?
23. 25/01/2023
"USB media error" message appears on the LCD. What does it mean?
24. 25/01/2023
"When the speed controller is set to control the zigzag stitch width, the "Start/Stop" button does not operate." message appears on the LCD.
25. 24/01/2023
"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
26. 24/01/2023
"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
27. 18/01/2023
"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
28. 16/12/2022
How to use the Spanish Hemstitch Attachment (Optional accessory : SA220 / F090 / F090AP) [Video instructions]
29. 26/09/2022
Data cannot be saved to a USB flash drive
30. 26/09/2022
Data cannot be saved to the machine