FAQs & Troubleshooting
Popular |
FAX-2920
170 Results
1.
How do I know which receive mode to select?
2.
Delete print jobs from the print queue.
3.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
4.
My Brother machine has no power.
5.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
6.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
7.
Cannot print after a Windows 10 update (June 2020)
8.
Check the firmware version.
9.
How to identify your Operating System (OS).
10.
Do I need a telephone line to send and receive faxes with my Brother machine?
11.
How do I use my Outlook contacts with my Brother PC-Fax? (import)
12.
I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
13.
How can I change the print resolution?
14.
"Paper Jam Tray" error appears on the LCD. What should I do?
15.
How can I forward a fax to another fax machine when the FAX/MFC has a mechanical problem?
16.
"Unable to..." message appearing on the LCD. What does it mean and how do I clear it?
17.
How do I clear the "Awaiting Redial" message?
18.
What does "COMM.ERROR" on the LCD display mean?
19.
I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
20.
I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
21.
Print command (cupswrapper) (Linux)
22.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
23.
Open the Control Panel (For Windows)
24.
I cannot print from my computer via USB.
25.
The back cover is securely closed, however the message "Back Cover Open" is displayed on the LCD. How do I clear this message?
26.
After I installed Sun JavaVM, some applications will not work correctly.
27.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
28.
Replace the drum unit.
29.
I cannot install the driver when using the Driver Install Tool. (Linux)
30.
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)