FAQs & Troubleshooting
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DCP-L3560CDW
155 Results
Note: “*” indicates that the content is from the Online User’s Guide.
1.
(Video) Paper is Jammed in the Back of the Machine
2.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
3.
(Video) Paper is Jammed in the 2-sided Tray
4.
(Video) Paper is Jammed in the Manual Feed Slot
5.
Install the Brother Mobile Connect application (for mobile device)
6.
(Video) Paper is Jammed inside the Machine
7.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
8.
The printer status is Offline or Paused.
9.
The color of your printouts is not what you expected
10.
No Toner
11.
Document Jam
12.
(Video) Paper is Jammed in the Paper Tray
13.
I cannot print full-page photos or images using Email Print.
14.
Toner Error
15.
What is the default password for my BRAdmin or Web Based Management?
16.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
17.
What is the default password for my Brother machine?
18.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
19.
I cannot print on a wireless (Wi-Fi) network (Mac)
20.
Media Type Mismatch or Media Mismatch
21.
No Paper / No Paper Tray1/Tray2/MP Tray
22.
The scanning speed is slow when scanning from my machine. (Windows)
23.
Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
24.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
25.
I cannot print on a wireless (Wi-Fi) network (Windows)
26.
Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
27.
My Brother machine could not be found over the network when I installed drivers on my computer.
28.
Protect your Brother machine against unauthorised access over the network
29.
(Video) Set up your Brother machine
30.
How to identify your Operating System (OS).