FAQs & Troubleshooting
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DCP-J725DW
299 Results
1.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
2.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
3.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
4.
Cannot print after a Windows 10 update (June 2020)
5.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
6.
Can I print from or scan to Android™ Smartphone?
7.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
8.
I cannot install Brother drivers on Debian 10 or later (Linux)
9.
What driver package format is supported by my Linux distribution?
10.
Protect your Brother machine against unauthorised access over the network
11.
I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
12.
Unable to Print 7X
13.
High Temperature
14.
Where can I find the ink cartridges for my new Brother machine?
15.
How do I know which side up my photo paper should be in the tray?
16.
The printer status is Offline or Paused.
17.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
18.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
19.
Load envelopes into my machine
20.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
21.
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
22.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
23.
I cannot print using my Brother machine on a wireless network (Windows)
24.
Connect your Brother machine to your mobile device via a wireless router or access point.
25.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
26.
Delete print jobs from the print queue.
27.
What is Brother iPrint&Scan?
28.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
29.
Change the printer driver settings (Windows/macOS)
30.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?