FAQs & Troubleshooting
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DCP-J525W
281 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
Can I print from and scan to iPhone, iPod touch and iPad?
3.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
4.
Printing/ Scanning with a mobile device
5.
Load envelopes into my machine
6.
Can I print from or scan to Android™ Smartphone?
7.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
8.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
9.
What driver package format is supported by my Linux distribution?
10.
The printer status is Offline or Paused.
11.
Change the printer driver settings (Windows/macOS)
12.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
13.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
14.
What is Brother iPrint&Scan?
15.
The edge of glossy paper is smudged.
16.
How do I load paper?
17.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
18.
Print a web page from iPrint&Scan when using an Android™ mobile device.
19.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
20.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
21.
Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
22.
I cannot make borderless prints.
23.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
24.
Ink Absorber Full
25.
Low Temperature
26.
No Ink Cartridge
27.
Ink Low
28.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
29.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
30.
One or more of my colors are not printing (blank).