FAQs & Troubleshooting
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DCP-J515W
264 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
3.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
4.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
Can I print from or scan to Android™ Smartphone?
7.
I cannot print using my Brother machine on a wireless network (Windows)
8.
I cannot print using my Brother machine on a wireless network (Mac)
9.
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
10.
One or more of my colors are not printing (blank). What can I do?
11.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
12.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
13.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
14.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
15.
How do I know which side up my photo paper should be in the tray?
16.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
17.
Load photo paper into my machine.
18.
I cannot remove red-eye.
19.
What driver package format is supported by my Linux distribution?
20.
Scan and save a document in PDF format (Scan to File)
21.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
22.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
23.
Print a web page from iPrint&Scan when using an Android™ mobile device.
24.
Can I use AirPrint with my Brother machine?
25.
I am sharing my Brother machine. I can print but cannot scan.
26.
Cover is Open
27.
How do I clean the Scanner to improve the copy quality?
28.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
29.
Uninstall the Brother Software and Drivers (Windows)
30.
Load paper in the paper tray