FAQs & Troubleshooting
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DCP-B7640DW(B)
141 Results
Note: “*” indicates that the content is from the Online User’s Guide.
1.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
2.
(Video) Paper is Jammed in the 2-sided Tray
3.
Install the Brother Mobile Connect application (for mobile device)
4.
(Video) Paper is Jammed in the Back of the Machine
5.
(Video) Paper is Jammed inside the Machine
6.
(Video) Paper is Jammed in the Paper Tray
7.
I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
8.
Document Jam
9.
(Video) Load an Envelope (Manual Feed Slot)
10.
The scanning speed is slow when scanning from my machine. (Windows)
11.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
12.
Cartridge Error
13.
Drum End Soon
14.
(Video) Set up your Brother machine
15.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
16.
I cannot print on a wireless (Wi-Fi) network (Windows)
17.
I cannot print on a wireless (Wi-Fi) network (Mac)
18.
(Video) Remove Small Scraps of Paper Jammed in the ADF
19.
Manual Feed
20.
Important points you need to confirm before configuring your Brother machine for a wireless network.
21.
What is the default password for my Brother machine?
22.
Wireless setup is requesting a WPS PIN to complete the setup
23.
How do I use Mopria™ Print Service (MPS) with my Brother machine?
24.
I cannot save a file downloaded from the Brother support website (For Windows)
25.
My Brother machine could not be found over the network when I installed drivers on my computer.
26.
Protect your Brother machine against unauthorised access over the network
27.
Cannot Scan ##
28.
Discover the MAC address of the Brother network card
29.
Toner Ended
30.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".