FAQs & Troubleshooting
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DCP-9040CN
287 Results
1.
Printouts have wrinkles.
2.
How do I install additional memory?
3.
How do I turn off/on the Toner Save Mode?
4.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
5.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
6.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
7.
How do I improve the color density? (Print Calibration)
8.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
9.
Adjust color settings by using the custom setting in the printer driver
10.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
11.
Spots are printed at 75mm.
12.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
13.
What is Brother iPrint&Scan?
14.
Can I print from and scan to iPhone, iPod touch and iPad?
15.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
16.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
17.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
18.
Can I print on transparencies e.g. for overhead projectors?
19.
Change the printer driver settings (Windows/macOS)
20.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
21.
What kind of memory can I use?
22.
Replace the drum unit.
23.
The image is ghosted.
24.
White spots or hollow print appears.
25.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
26.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
27.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
28.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
29.
Cannot print after a Windows 10 update (June 2020)
30.
I cannot print using my Brother machine on a wired network. (Windows/macOS)