FAQs & Troubleshooting
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108 Results
1.
The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
2.
How can I use my NFC-enabled mobile device with the Brother NFC-enabled machine?
3.
What is Brother iPrint&Scan?
4.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
5.
Replace Reverse Roller
6.
Replace Pick up roller
7.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
8.
Wireless LAN Error Codes
9.
Can not scan a long document.
10.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
11.
Document Jam
12.
Unable to Scan XX
13.
Unusable Device
14.
"Multifeed detection" or "Multifeed Detection Error"
15.
Configuring frequently-used scan settings on your computer.
16.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
17.
How to identify your Operating System (OS).
18.
The LCD displays an error code when I use Web icon (Brother Web Connect).
19.
What is Brother Web Connect?
20.
Duplex (two-sided) scan
21.
Can I print from or scan to Android™ Smartphone?
22.
Out of Memory
23.
Reset the Scheduled maintenance counter
24.
I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.
25.
Your Scanner Cannot Be Detected on the Network During Installation
26.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
27.
My Brother machine could not be found over the network when I installed drivers on my computer.
28.
I cannot save a file downloaded from the Brother support website (For Windows)
29.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
30.
Scan and save a document in PDF format for Windows (Scan to File)