FAQs & Troubleshooting
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ADS-2100e
60 Results
1.
When viewing the scanned documents in my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.
2.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
3.
Multifeed
4.
My Brother machine sound level is high while scanning documents.
5.
How to identify your Operating System (OS).
6.
Duplex (two-sided) scan
7.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
8.
Paper suitable for scanning
9.
Configuring frequently-used scan settings on your computer.
10.
Replace Parts
11.
Document Jam
12.
Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
13.
Cover is Open
14.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
15.
Replace Roller
16.
Scan and save a document in PDF format for Windows (Scan to File)
17.
Scan multiple pages into one file instead of each scan being saved as a separate file.
18.
I cannot complete the Brother Software installation because it stops when a screen for connecting the cable appears (Windows).
19.
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
20.
Changing scan settings in ControlCenter.
21.
Load Documents
22.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
23.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
24.
Scan Unable
25.
Unusable Device
26.
What do the LED indications mean?
27.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
28.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
29.
Open the "Scanners and Cameras" and Properties.
30.
Replace Pad