FAQs & Troubleshooting
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32 Results
1.
What driver package format is supported by my Linux distribution?
2.
How to identify your Operating System (OS).
3.
What is the default password for my BRAdmin, Remote Setup or Web Based Management?
4.
What is the default password for my Brother machine?
5.
I cannot install Brother drivers on Debian 10 or later (Linux)
6.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
7.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
8.
I cannot save a file downloaded from the Brother support website (For Windows)
9.
Install the Output Tray
10.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
11.
Set up your Brother machine on a wireless network (Windows/macOS)
12.
I am connected to my Brother scanner and PC via a USB cable, but I cannot scan or turn the scanner on.
13.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
14.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
15.
Configure the Scan to Email Feature (Linux)
16.
When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
17.
Where can I download Brother iPrint&Scan application for Mac?
18.
Wireless setup is requesting a WPS PIN to complete the setup
19.
Important points for specifying the scan area (Linux)
20.
Update the Driver or Firmware for your Brother machine
21.
Check the firmware version.
22.
Check your machine's IP Address or Node Name
23.
Uninstall the Brother Software and Drivers (Windows)
24.
Command List of brscan. (Linux)
25.
Important points you need to confirm before configuring your Brother machine for a wireless network.
26.
Discover the MAC address of the Brother network card.
27.
The scanning speed is slow when scanning from my machine. (Windows)
28.
My PC does not have a USB port or the USB cable and USB port shape are different.
29.
I cannot install the scanner driver in Ubuntu 21.04. (Linux)
30.
A security warning appears when accessing Web Based Management via HTTPS.