FAQs & Troubleshooting
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24 Results
1.
How to identify your Operating System (OS).
2.
I cannot install Brother drivers on Debian 10 or later (Linux)
3.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
4.
I cannot save a file downloaded from the Brother support website (For Windows)
5.
I am connected to my Brother scanner and PC via a USB cable, but I cannot scan or turn the scanner on.
6.
What driver package format is supported by my Linux distribution?
7.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
8.
Where can I download Brother iPrint&Scan application for Mac?
9.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
10.
Update the Driver or Firmware for your Brother machine
11.
Uninstall the Brother Software and Drivers (Windows)
12.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
13.
Configure the Scan to Email Feature (Linux)
14.
Change the brscan5 scan settings using XSane (Linux)
15.
Uninstall the ICA driver (macOS 10.13 - macOS 12).
16.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
17.
I cannot install the scanner driver in Ubuntu 21.04. (Linux)
18.
Command List of brscan. (Linux)
19.
Delete a network scanner entry. (Linux)
20.
Important points for specifying the scan area (Linux)
21.
Uninstall the drivers. (macOS 13 or greater)
22.
The scanning speed is slow when scanning from my machine. (Windows)
23.
Install the Output Tray
24.
Check the firmware version.