FAQs & Troubleshooting
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25 Results
1.
Check the firmware version.
2.
What driver package format is supported by my Linux distribution?
3.
I cannot save a file downloaded from the Brother support website (For Windows)
4.
What is Power PDF?
5.
I am connected to my Brother scanner and PC via a USB cable, but I cannot scan or turn the scanner on.
6.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
7.
I cannot install Brother drivers on Debian 10 or later (Linux)
8.
Update the Driver or Firmware for your Brother machine
9.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
10.
How to identify your Operating System (OS).
11.
Uninstall the Brother Software and Drivers (Windows)
12.
The scanning speed is slow when scanning from my machine. (Windows)
13.
Install the Output Tray
14.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
15.
Change the brscan5 scan settings using XSane (Linux)
16.
Where can I download Brother iPrint&Scan application for Mac?
17.
Delete a network scanner entry. (Linux)
18.
Uninstall the ICA driver (macOS 10.13 - macOS 12).
19.
I cannot install the scanner driver in Ubuntu 21.04. (Linux)
20.
Uninstall the drivers. (macOS 13 or greater)
21.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
22.
Configure the Scan to Email Feature (Linux)
23.
Command List of brscan. (Linux)
24.
Important points for specifying the scan area (Linux)
25.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)