FAQs & Troubleshooting
Popular |
PT-2420PC
47 Results
1.
Printing is not possible. (USB connection)
2.
I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
3.
The Windows Logo testing warning appears during installation. Is it OK to install the driver?
4.
How do I create name badges by joining "First Name" and "Last Name" fields together?
5.
The tape got jammed or stuck in the printer.
6.
How to identify your Operating System (OS) for Windows or Mac
7.
Where can I find my Brother printer's serial number?
8.
The top and base layers of the laminated tape are misaligned.
9.
How to delete the registry information and files related to the printer driver
10.
When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
11.
When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
12.
I cannot find the template files. (P-touch Editor 3.x for Mac)
13.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
14.
"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
15.
Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
16.
How do I uninstall the printer driver?
17.
When I try to use the database function, an application error occurs.
18.
How can I use the Sequential Numbering function? (P-touch Editor 5.0 for Mac)
19.
Printing is not possible. (P-touch Editor 5.0 for Mac)
20.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
21.
I cannot save a file downloaded from the Brother support website (For Windows)
22.
Error messages do not appear when using the USB connection of my printer.
23.
The message "The cassette is incorrect." is displayed. (P-touch Editor 3.x for Mac)
24.
How to use the Sequential Numbering function
25.
How can I use the Sequential Numbering Feature? (P-touch Editor 3.2 for Mac)
26.
How to make a label with a barcode (P-touch Editor 5.0 for Mac)
27.
How can I print vertical labels? (P-touch Editor 3.2 for Mac)
28.
How is the print head cleaning cassette used?
29.
P-touch Editor crashes when I open it on my Mac.
30.
Can my printer use TZ/TZe tapes?