FAQs & Troubleshooting
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MFC-6490CW
348 Results
31.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
32.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
33.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
34.
When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
35.
Can I restrict access to certain operations on my Brother machine?
36.
Print using only the black ink cartridge when the Color cartridges have run out.
37.
I cannot remove red-eye.
38.
Is my Brother machine compatible with Windows Vista?
39.
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
40.
Forward a fax to another fax machine when my machine has a mechanical problem.
41.
When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
42.
Clear the paper jam.
43.
Why doesn't the machine answer when receiving a call?
44.
Can my Brother machine print a report to verify a fax I sent was received?
45.
I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?
46.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
47.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
48.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
49.
Black Ink is still wet after printing on Glossy Paper (For PC Printing).
50.
Load paper in the paper tray
51.
Scan using XSane or GIMP (Linux)
52.
Print command (LPR) (Linux)
53.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
54.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
55.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
56.
I can print but cannot scan via network. (For Windows)
57.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
58.
How do I clear the message "Cannot Detect" from the display?
59.
Why doesn't my Brother machine have a dial tone?
60.
When I try to scan the A3/ Ledger size document using ScanSoft™ PaperPort™ 11SE, there is not "A3/ Ledger" in the paper size list. What should I do?