FAQs & Troubleshooting
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MFC-3100C
144 Results
31. 19/09/2014
Why doesn't my Brother machine have a dial tone?
32. 05/06/2014
I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
33. 17/02/2014
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
34. 27/01/2014
I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
35. 27/01/2014
I am using Windows XP. I downloaded the WHQL certified driver for Parallel from the Web. How do I install it?
36. 27/01/2014
I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
37. 27/01/2014
How can I improve poor print quality?
38. 27/01/2014
What is the "Station ID" and how do I set it?
39. 27/01/2014
How can I print envelopes?
40. 20/01/2014
How do I use my Outlook contacts with my Brother PC-Fax? (import)
41. 17/01/2014
Scan a document using "Scanner and Camera Wizard" in Windows XP
42. 17/01/2014
Scan an image and insert it in a Windows XP application
43. 17/01/2014
Scan a document from a Windows XP application
44. 26/11/2013
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)
45. 17/05/2013
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
46. 17/05/2013
Windows 7 Support Information
47. 15/05/2013
How can I remove horizontal white lines and other flaws from documents printed on my Fax/MFC?
48. 14/05/2013
How can I clear the "INK EMPTY" message?
49. 14/05/2013
I am experiencing problems sending a fax, what can I do?
50. 13/05/2013
How can I re-install the drivers?
51. 13/05/2013
How can I clear the "CHECK CARTRIDGE" error message?
52. 10/05/2013
Why doesn't the machine answer when receiving a call?
53. 10/05/2013
"NEAR INK EMPTY (COLOR)" is appearing on the LCD. What does it mean and how do I clear it from the LCD?
54. 10/05/2013
My FAX/MFC will not Dial. Why?
55. 10/05/2013
How do I clear the "Awaiting Redial" message?
56. 10/05/2013
How do I clear the "Awaiting Redial" message?
57. 25/04/2013
Verify if the Brother machine has a dial tone
58. 26/02/2013
Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
59. 28/01/2013
The keys on the control panel do not respond.
60. 02/08/2012
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).