FAQs & Troubleshooting
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HL-L5100DN
208 Results
1. 04/16/2025
Where can I download Brother iPrint&Scan application for Mac?
2. 04/16/2025
I cannot print using my Brother machine on a wired network. (Windows/macOS)
3. 04/16/2025
I cannot print from my computer via USB.
4. 03/11/2025
What is the default password for my Brother machine?
5. 03/03/2025
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
6. 02/19/2025
My Brother machine is unresponsive.
7. 02/05/2025
Use Universal Print (Mac)
8. 12/13/2024
How to identify your Operating System (OS).
9. 12/11/2024
Print a PDF file with mixed paper sizes from different paper trays (Mac).
10. 10/24/2024
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
11. 10/15/2024
I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
12. 09/24/2024
Use Universal Print (Windows)
13. 05/28/2024
Toner Low or Prepare New Toner Cartridge
14. 05/28/2024
Drum End Soon
15. 05/22/2024
(Video) Update the Driver or Firmware for your Brother machine
16. 02/07/2024
(Video) Unpack your Brother machine
17. 02/07/2024
(Video) Load A4/Letter paper
18. 02/07/2024
(Video) Connect the cord
19. 02/07/2024
(Video) Replace the Toner Cartridge
20. 08/29/2023
My printer takes a long time to start printing when using Airprint. (iOS 16)
21. 08/25/2023
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
22. 08/10/2023
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
23. 07/26/2023
Media Type Mismatch or Media Mismatch
24. 07/20/2023
Check the firmware version.
25. 06/27/2023
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
26. 06/08/2023
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
27. 06/06/2023
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
28. 06/06/2023
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
29. 06/01/2023
Print both sides of paper or a booklet automatically
30. 06/01/2023
Add your Brother machine with AirPrint (macOS)