FAQs & Troubleshooting
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MFC-J3930DW
337 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
Print using only the black ink cartridge when the Color cartridges have run out.
3.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
4.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
5.
(Video) Load A3/Ledger paper
6.
(Video) Load A4/Letter paper
7.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
8.
Check the Print Alignment from Your Brother Machine
9.
Setup a Brother machine on a wireless (Wi-Fi) network.
10.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
11.
My Brother machine could not be found over the network when I installed drivers on my computer.
12.
One or more of my colors are not printing (blank).
13.
Replace Ink
14.
Check the Print Quality
15.
Print as a Poster (Windows®)
16.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
17.
The edge of glossy paper is smudged.
18.
Unable to Print XX
19.
Change the Print Setting Options When Having Printing Problems
20.
Paper Jam
21.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
22.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
23.
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
24.
Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
25.
Sleep
26.
I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
27.
Load Documents in the Automatic Document Feeder (ADF)
28.
Correct the Paper Feed to Clear Vertical Lines
29.
(Video) Connect telephone line and power cords
30.
How can I use my NFC-enabled Android™ device with the Brother NFC-enabled machine?