FAQs & Troubleshooting
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FAX-878
39 Results
1.
How can I clear the "PAPER JAM" error message?
2.
What is Distinctive Ring and how do I program it?
3.
Can an External Answering Device(TAD) be used instead of the built-in one?
4.
What does "NG" on the Transmission Verification Report mean?
5.
When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
6.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
7.
How do I clean the print head?
8.
My Brother machine has no power.
9.
How do I set up a answering machine (TAD) to work on the same line as the fax?
10.
How does the "FAX/TEL" Mode work?
11.
What does the pseudo-ring (double ring) indicate in the F/T Mode?
12.
How do I improve the copy or fax quality?
13.
Why are my sent faxes always received with a black vertical line down the page?
14.
Do I need a telephone line to send and receive faxes with my Brother machine?
15.
How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
16.
How do I program the date and time?
17.
When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
18.
Can I print from or scan to Android™ Smartphone?
19.
Can I print from and scan to iPhone, iPod touch and iPad?
20.
"DOCUMENT JAM" error appears on the LCD. What should I do?
21.
"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
22.
I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
23.
I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
24.
I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
25.
How do I replace the ribbon?
26.
How do I connect an External Telephone?
27.
Why can't I copy or send? All the keys just beep 3 times.
28.
Can I connect my External Answering Device in another room and still receive faxes?
29.
I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
30.
What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?