1. 28/02/2024

Uninstall the drivers. (macOS 13 or greater)

2. 10/01/2024

Turn the Toner Save mode on or off

3. 17/11/2023

"ControlCenter needs to be updated." - macOS 10.15 Catalina

4. 27/06/2023

Uninstall the drivers. (Mac OS X 10.6 - macOS 12)

5. 01/06/2023

Delete print jobs from the print queue.

6. 16/05/2023

I cannot print from my computer via USB.

7. 19/04/2023

I cannot install the Brother printer driver (macOS 11 or later)

8. 07/04/2023

The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.

9. 27/03/2023

Change the printer driver settings (Windows/macOS)

10. 27/03/2023

The printer status is Offline or Paused.

11. 17/03/2023

Open the "Scanners and Cameras" and Properties.

12. 15/02/2023

Install the built-in drivers (For Windows 8 and Windows 10)

13. 14/02/2023

Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)

14. 14/02/2023

Scan and save a document in PDF format for Windows (Scan to File)

15. 14/02/2023

When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.

16. 14/02/2023

Scan a document in Windows 8 and Windows 10.

17. 19/12/2022

Can I use non-Brother or third party supplies with the Brother machine?

18. 19/12/2022

I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.

19. 13/12/2022

How to identify your Operating System (OS).

20. 26/09/2022

When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".

21. 01/09/2022

How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)

22. 01/09/2022

Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)

23. 10/08/2022

A blank page is fed from my Brother machine though I don't try to print or copy documents.

24. 23/06/2022

I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)

25. 09/05/2022

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

26. 20/04/2022

Uninstall the Brother Software and Drivers (Windows)

27. 14/04/2022

I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.

28. 01/04/2022

Check the kind of scanner driver installed by connecting the USB/ Parallel cable.

29. 24/03/2022

I cannot find some option in the Printing preferences. (For Windows)

30. 24/03/2022

I cannot save a file downloaded from the Brother support website (For Windows)