FAQs & Troubleshooting
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93 Results
1.
How to identify your Operating System (OS).
2.
I cannot save a file downloaded from the Brother support website (For Windows)
3.
What is Brother iPrint&Scan?
4.
Your Scanner Cannot Be Detected on the Network During Installation
5.
Scanning and Other Problems
6.
Clean the Sensors
7.
Reset the Usage Counters
8.
Use TX Verification Mail
9.
Load Business Cards
10.
Reset Your Brother Machine
11.
Update the Driver or Firmware for your Brother machine
12.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
13.
I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.
14.
The scanning speed is slow when scanning from my machine. (Windows)
15.
I cannot install Brother drivers on Debian 10 or later (Linux)
16.
Configure the Scan to Email Feature (Linux)
17.
Delete a network scanner entry. (Linux)
18.
Save Scanned Documents Using Scan to Workflow Function
19.
Change the General Settings from the Control Panel
20.
Wireless LAN Error Codes
21.
Configure Date and Time Using Web Based Management
22.
Turn Setting Lock On
23.
Access Web Based Management
24.
Download a file from the "Downloads" section and save it to Windows 8 computer.
25.
Document Jam
26.
Check your machine's IP Address or Node Name
27.
What is the default password for my Brother machine?
28.
My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
29.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
30.
I cannot install the scanner driver in Ubuntu 21.04. (Linux)