FAQs & Troubleshooting
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FAX-827/ FAX-827S
35 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Can I connect my External Answering Device in another room and still receive faxes?
3.
How do I connect an External Telephone?
4.
How can I clear the "PAPER JAM" error message?
5.
What is Distinctive Ring and how do I program it?
6.
How do I program the date and time?
7.
Can I print from or scan to Android™ Smartphone?
8.
How does the "FAX/TEL" Mode work?
9.
What does the pseudo-ring (double ring) indicate in the F/T Mode?
10.
What does "NG" on the Transmission Verification Report mean?
11.
"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
12.
How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
13.
Can I print from and scan to iPhone, iPod touch and iPad?
14.
I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
15.
I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
16.
What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
17.
How do I print the received faxes that are stored in memory? (Fax Storage)
18.
Can I reduce the size of a received fax on this machine?
19.
When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
20.
My FAX/MFC will not Dial. Why?
21.
Vertical streaks appear in my copies.
22.
My Brother machine has no power.
23.
I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
24.
I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
25.
How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
26.
How do I know which receive mode to select?
27.
I am experiencing problems sending a fax, what can I do?
28.
Do I need a telephone line to send and receive faxes with my Brother machine?
29.
Set up an answering machine (TAD) to work on the same line as the fax.
30.
Why can't I copy or send? All the keys just beep 3 times.