FAQs & Troubleshooting
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104 Results
1.
The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
2.
The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
3.
The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
4.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
5.
Configuring frequently-used scan settings on your Brother machine.
6.
Duplex (two-sided) scan
7.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
8.
Your Scanner Cannot Be Detected on the Network During Installation
9.
Can not scan a long document.
10.
Can I print from or scan to Android™ Smartphone?
11.
Document Jam
12.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
13.
Replace Pick up roller
14.
If You Want to Check that Your Network Devices are Working Correctly
15.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
16.
When viewing the scanned documents in my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.
17.
"Multifeed detection" or "Multifeed Detection Error"
18.
Wireless setup is requesting a WPS PIN to complete the setup
19.
Reset the Scheduled maintenance counter
20.
Enable the Brother machine's network interface.
21.
Update the Driver or Firmware for your Brother machine
22.
The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
23.
What is the default password for my Brother machine?
24.
Scan error due to length, reduce length
25.
Replace Reverse Roller
26.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
27.
Can I print from and scan to iPhone, iPod touch and iPad?
28.
Scan and save a document in PDF format for Windows (Scan to File)
29.
Unusable Device
30.
A gray line or margin appears on the side of the scanned document.