FAQs & Troubleshooting
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88 Results
1.
What is Brother iPrint&Scan?
2.
The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
3.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
4.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
5.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
6.
Duplex (two-sided) scan
7.
Can not scan a long document.
8.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
9.
Configuring frequently-used scan settings on your computer.
10.
When viewing the scanned documents in my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.
11.
Document Jam
12.
Can I print from or scan to Android™ Smartphone?
13.
Can I print from and scan to iPhone, iPod touch and iPad?
14.
The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
15.
I cannot save a file downloaded from the Brother support website (For Windows)
16.
Load Documents
17.
Replace Reverse Roller
18.
"Multifeed detection" or "Multifeed Detection Error"
19.
My Brother machine could not be found over the network when I installed drivers on my computer.
20.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
21.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
22.
Your Scanner Cannot Be Detected on the Network During Installation
23.
Update the Driver or Firmware for your Brother machine
24.
Scan multiple pages into one file instead of each scan being saved as a separate file.
25.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
26.
Changing scan settings in ControlCenter.
27.
How to identify your Operating System (OS).
28.
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
29.
Paper suitable for scanning
30.
Reset the Scheduled maintenance counter