FAQs & Troubleshooting
![]() |
Latest |

HL-L8360CDW
252 Results
1. 16/04/2025
Where can I download Brother iPrint&Scan application for Mac?
2. 16/04/2025
I cannot print using my Brother machine on a wired network. (Windows/macOS)
3. 16/04/2025
Set up your Brother machine on a wireless network.
4. 16/04/2025
I cannot print from my computer via USB.
5. 11/03/2025
What is the default password for my Brother machine?
6. 03/03/2025
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
7. 19/02/2025
My Brother machine is unresponsive.
8. 05/02/2025
Use Universal Print (Mac)
9. 05/02/2025
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
10. 13/12/2024
How to identify your Operating System (OS).
11. 11/12/2024
Print a PDF file with mixed paper sizes from different paper trays (Mac).
12. 24/10/2024
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
13. 15/10/2024
I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
14. 24/09/2024
Use Universal Print (Windows)
15. 28/05/2024
Drum End Soon
16. 22/05/2024
(Video) Update the Driver or Firmware for your Brother machine
17. 14/02/2024
I cannot print using my Brother machine on a wireless network (Mac)
18. 04/12/2023
Toner Low
19. 25/08/2023
How can I use my NFC-enabled Android™ device with the Brother NFC-enabled machine?
20. 10/08/2023
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
21. 27/06/2023
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
22. 08/06/2023
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
23. 06/06/2023
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
24. 06/06/2023
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
25. 01/06/2023
Add your Brother machine with AirPrint (macOS)
26. 01/06/2023
Delete print jobs from the print queue.
27. 07/04/2023
I cannot print on a wireless (Wi-Fi) network (Windows)
28. 03/04/2023
Change machine settings from your computer.
29. 27/03/2023
"Offline" appears on the Status Monitor.
30. 27/03/2023
Install the built-in drivers (For Windows 8 and Windows 10)