The printed label contains blank horizontal lines.
A horizontal line can be a result of some dust or dirt attached to the surface of the print head.
Clean the print head as follows:
- Always disconnect the AC adapter and remove the batteries before cleaning the P-touch.
- Do not touch the print head directly with your bare hands.
- Turn off the P-touch.
- Disconnect the AC adapter and remove the batteries.
- Remove the tape cassette
Clean the print head using a dry cotton swab to gently wipe up and down along the print head.
The print head can be cleaned more easily with the optional print head cleaning cassette (TZe-CL4).
PT-E500, PT-E550W, PT-H500
If you need further assistance, please contact Brother customer service:
Please note this form is used for feedback only.