PT-H500
 |
FAQs & Troubleshooting |
PT-H500
Date: 28/05/2020 ID: faqp00000060_003
The printed label contains blank horizontal lines.
A horizontal line can be a result of some dust or dirt attached to the surface of the print head.
Clean the print head as follows:
- Always disconnect the AC adapter and remove the batteries before cleaning the P-touch.
- Do not touch the print head directly with your bare hands.
- Turn off the P-touch.
- Disconnect the AC adapter and remove the batteries.
- Remove the tape cassette
-
Clean the print head using a dry cotton swab to gently wipe up and down along the print head.
The print head can be cleaned more easily with the optional print head cleaning cassette (TZe-CL4).
PT-E500, PT-E550W, PT-H500
If you need further assistance, please contact Brother customer service:
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