Clean the scanner
A spot of dirt or correction fluid on the glass strip may cause poor-quality scans. Clean the inside of the scanner if a vertical line appears in the scanned data or if areas are missing in the scanned data.
Follow the steps below to clean the glass strips.
NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.
Unplug the machine from the AC power outlet (electrical socket).
Open the Top Cover (1) and the Front Cover (2).
In the document feeder unit, clean the glass strips (1)(2) with a soft lint-free cloth moistened with water.
Be careful when touching the Separation Pad and its surrounding area in the machine. Otherwise, you could cause serious damage to the machine.
Close the Front Cover and the Top Cover.
- Plug the power cord back into the AC power outlet (electrical socket).
In addition to cleaning the glass strips with a soft lint-free cloth moistened with water, run your fingertip over the glass to see if you can feel anything on it. If you feel dirt or debris, clean the glass again concentrating on that area. You may need to repeat the cleaning process three or four times. To test, scan a document after each cleaning attempt.
|When there is a spot of dirt or correction fluid on the glass strip the scanned sample shows a vertical line.||After the glass strip is cleaned the vertical line is gone.|
If you need further assistance, please contact Brother customer service:
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