FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 31/07/2018 ID: faqp00000934_002

Why doesn't my machine turn on when the Power key is pressed?

Make sure that the batteries are inserted with their positive and negative poles pointing in the correct direction.

If the batteries are running low, the power will not turn on.

Insert eight new AA-size alkaline batteries (LR6), making sure that the positive (+) and negative (-) ends of the batteries match the positive (+) and negative (-) marks inside the battery compartment.

The P-touch resets to the default setting when more than two minutes pass after the batteries are removed, or the P-touch is disconnected from the AC adapter without using batteries.

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If you need further assistance, please contact Brother customer service:

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