FAQs & Troubleshooting

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RJ-3050

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 26/11/2020 ID: faqp00001466_007

What do the indicator lights mean?

The indicators light and blink to indicate the printer’s status. The following symbols are used in this FAQ to explain the meaning of the different indicator colors and patterns.

Lit in green / Lit in orange / Lit in red / Lit in blue Indicator is lit in the color shown
Binking in green / Blinking in orange / Blinking in red / Blinking in blue Indicator is blinking in the color shown
Lit in green and off / Lit in orange and off / Lit in blue and off Indicator blinks 1 or 2 times in each color, then turns off
Lit or blinking in any color or pattern Indicator is lit or blinking in any color or pattern
Off Indicator is off


RJ-3050/3050Ai

POWER STATUS Wi-Fi® Bluetooth® Description
Lit in green Lit or blinking in any color or pattern Lit or blinking in any color or pattern Lit or blinking in any color or pattern Power on
Lit or blinking in any color or pattern Lit in orange Lit or blinking in any color or pattern Lit or blinking in any color or pattern Roll cover open
Binking in green
Lit or blinking in any color or pattern Lit or blinking in any color or pattern Lit or blinking in any color or pattern Receiving data
Transferring data
Lit in green Blinking in red Lit or blinking in any color or pattern Lit or blinking in any color or pattern

Error
Print error
Feed error
Cover open error
Communication error
Image processing error
Database search error
No template error
Access point search error
Access point connection error
Security error

>> See below for more information

Blinking in red Blinking in red Lit or blinking in any color or pattern Lit or blinking in any color or pattern Error
Battery error
Mass storage error
Blinking in red Blinking in red Blinking in blue Blinking in blue System error
Lit or blinking in any color or pattern Lit or blinking in any color or pattern Blinking in blue
(Once every
3 seconds)
Lit or blinking in any color or pattern Wireless on, not connected
Lit or blinking in any color or pattern Lit or blinking in any color or pattern Lit in blue Lit or blinking in any color or pattern Wireless on, connected
Lit or blinking in any color or pattern Lit or blinking in any color or pattern Blinking in blue
(Once every second)
Lit or blinking in any color or pattern Now setting WPS
Lit or blinking in any color or pattern Lit or blinking in any color or pattern Lit or blinking in any color or pattern Lit in blue Bluetooth on
Lit or blinking in any color or pattern Lit or blinking in any color or pattern Lit or blinking in any color or pattern Blinking in blue
(Once every second)
Pairing with Bluetooth
Lit in orange Off Lit in blue Lit in blue Now resetting
Lit in orange and off Off Lit in blue and off Lit in blue and off Formatting complete (When [Print Data after Printing] is set to [Erase All Print Data])
Blinking in orange Lit or blinking in any color or pattern Lit or blinking in any color or pattern Lit or blinking in any color or pattern Now cooling
>> See below for more information
Lit in green Lit in green Off Off In mass storage mode
Lit in green Lit in green Off Lit in blue Processing file in mass storage mode
Lit in green Lit in red Off Off Initializing


RJ-3050/3050Ai/3150/3150Ai

Battery Description
Blinking in orange
(Once every second)
Battery needs recharging
Blinking in orange
(Twice every 4 seconds)
Rechargeable battery power: low
Blinking in orange
(Once every 4 seconds)
Rechargeable battery power: half
Lit in orange Charging
Off Rechargeable battery power: full
Charging complete

 

Indicator Warnings

 

The POWER indicator does not light

The printer is receiving no power.


If you are using AC or DC power, make sure that the AC adapter or Car adapter is properly connected and make sure that the AC or DC power outlet is turned on.


If you are using DC power, check the fuse.

 

Head or motor is cooling down

The thermal head or motor is too hot.


Head:
If the thermal head becomes even hotter, the thermal head may produce imaging on the paper in areas not intended to be printed. This condition is normal when printing documents with a great deal of “black” content.


The printer will stop and resume printing after the print head has cooled down.


To avoid or delay the onset of this condition, print using a lighter density setting, reduce the amount of black space being printed
(for example, remove background shading and colors in graphs and presentation documents), and make sure that the printer has adequate ventilation and is not located in an enclosed space.


Motor:
Do not use the printer continuously. If the printer is used continuously, the motor will become too hot. In this case, the printer will stop and resume printing after the motor has cooled down.

This condition may occur more often when the printer is used at high altitude (more than 10,000 feet) due to a lower air density available to cool the printer.

 

Data reception error

Data may not be received correctly when communications are unstable. Try connecting again when communication conditions have improved.

 

Printer is in boot mode

The AC adapter was unplugged while the firmware was being updated, and the printer started up in boot mode the next time it was started.
Contact your reseller or Brother Customer Service for assistance.

Related Models

RJ-3050, RJ-3150

If you need further assistance, please contact Brother customer service:

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