FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting


Not your product?

Date: 18/09/2018 ID: faq00100284_001

Configure Email Sending or Receiving Using Web Based Management

  • We recommend using Web Based Management to configure secured email sending with user authentication, or email sending and receiving using SSL/TLS.
  • To use E-mail Receiving function, go to Downloads section of this website and download the Internet Fax Install Tool.
    The installation instructions are available on the download page.
    > Click here to download the Internet Fax Install Tool in the Downloads section.
  1. Start your web browser.
  2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
    For example:
    • If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such as "SharedPrinter" instead of the IP address.
      - For example:
      If you enable a NetBIOS name, you can also use the node name.
      - For example:
      The NetBIOS name can be found in the Network Configuration Report.
    • For Macintosh, access Web Based Management by clicking the machine's icon on the Status Monitor screen.
  3. Type a password if you have set one, and then click Right Arrow.
  4. Click the Network tab.
  5. Click Protocol in the left navigation bar.
  6. In the POP3/IMAP4/SMTP field, click Advanced Settings and make sure the status of POP3/IMAP4/SMTP is Enabled.
  7. Configure the POP3/IMAP4/SMTP settings.
    • Confirm that the email settings are correct after configuration by sending a test email.
    • If you do not know the POP3/IMAP4/SMTP server settings, contact your network administrator or Internet Service Provider (ISP).
  8. When finished, click Submit.
    The Test Send/Receive E-mail Configuration dialog box appears.
  9. Follow the instructions in the dialog box to test the current settings.

Related FAQs

Related Models

MFC-J2330DW, MFC-J2730DW, MFC-J3530DW, MFC-J3930DW, MFC-L5700DN, MFC-L5900DW, MFC-L6900DW, MFC-L8690CDW

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: €Are there any comments you would like to add?

Please note this form is used for feedback only.