FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting


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Date: 23/05/2018 ID: faqh00100271_001

Embroidery Data Precautions (About the types of embroidery data that can be used.)

Observe the following precautions when using embroidery data other than that created and saved in this machine.


While using embroidery data other than our original patterns, the thread or needle may break when sewing with a stitch density that is too fine or when sewing three or more overlapping stitches. In that case, use one of our original data design systems to edit the embroidery data.

Types of embroidery data that can be used

Only .pes, .phc and .dst embroidery data files can be used with this machine. Using data other than that saved using our data design systems or embroidery machines may cause the embroidery machine to malfunction.


Types of USB devices/media that can be used

Stitch data can be saved to or recalled from USB media. Use media that meets the following specifications.

  • USB Flash drive (USB Flash memory)
  • USB Floppy disk drive

Stitch data can be recalled only.

  • USB CD-ROM, CD-R, CD-RW drives

You can also use the following types of USB media with USB Memory Card Reader/USB card writer module.

  • Secure Digital (SD) Card
  • CompactFlash
  • Memory Stick
  • Smart Media
  • Multi Media Card (MMC)
  • xD-Picture Card
  • Stitch/embroidery data cannot be saved using a USB CD-ROM, CD-R or CD-RW drive.
  • USB devices/media can be used only through the primary (top) USB port for media or the USB port for mouse. USB port for computer is only for a computer connection.
  • The processing speed may vary by port selection and quantity of data stored.
  • Some USB media may not be usable with this machine. Refer to USB media compatibility list for this model.
  • USB hubs cannot be used through the primary (top) USB port for media or the USB port for mouse. The machine will not recognize the above USB devices or USB memory cards through a USB hub.
  • The access lamp will begin blinking after inserting USB Devices/Media, and it will take about 5 to 6 seconds to recognize the Devices/Media. (Time will differ depending on the USB Device/Media.)
  • Do not unplug a USB device/media from this machine immediately after it has been plugged in. Be sure to wait at least 5 seconds before unplugging the USB device/media.
  • For additional information, refer to the instruction manual included with the USB media that you have purchased.


Tajima (.dst) embroidery data

  • .dst data is displayed in the pattern list screen by their file names. (The actual image cannot be displayed.) Only the first eight characters of the file name can be displayed.
  • Since Tajima (.dst) data does not contain specific thread color information, it is displayed with our default thread color sequence. Check the preview and change the thread colors as desired..


Related Models

PR-1000, PR1000e, PR-650/650C, PR650e/PR650eC, PR655/PR655C

If you need further assistance, please contact Brother customer service:

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