PJ-622
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FAQs & Troubleshooting |
![](/g/b/img/product/pj622eas.jpg)
PJ-622
Date: 06/08/2015 ID: faqp00010630_001
The printed image is compressed or stretched.
- Make sure the release cover was not left open during printing. If it is open, close it completely.
- Check if the paper is slipping in the printer. If it is slipping, clean the platen roller.
- You must use genuine Brother thermal paper. In addition, do not use wrinkled paper.
PJ-622, PJ-623, PJ-662, PJ-663, PJ-723, PJ-773
If you need further assistance, please contact Brother customer service:
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