FAQs & Troubleshooting

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PT-9700PC

FAQs & Troubleshooting

FAQs & Troubleshooting

PT-9700PC

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Date: 03/08/2017 ID: faqp00000005_000

The Windows Logo testing warning appears during installation. Is it OK to install the driver?

This warning appears because the P-touch printer driver has not yet been verified by the Windows Logo Program designed by Microsoft. The Windows Logo Program is a voluntary option for manufacturers to help customers make sure that devices and systems they install on their computer do not cause problems with their operating system. Brother extensively tests their drivers before release, so it is safe to click the "Continue Anyway" button to complete the installation.

The illustration below is the example of installation on Windows XP.

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Related Models

PT-1230PC, PT-2430PC, PT-3600, PT-9600, PT-9700PC, PT-9800PCN

If you need further assistance, please contact Brother customer service:

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