FAQs & Troubleshooting

Close

PR680W / PR680WC

FAQs & Troubleshooting

FAQs & Troubleshooting

PR680W / PR680WC

Not your product?

Date: 26/09/2022 ID: faqh00101597_000

M2513631 appears on the Artspira app screen.

Error Message

The data could not be downloaded. Please try again.(M2513631)

 

  • Cause
    Failed to download the data of "Design Templates".
    After selecting data on the "Home" screen, the Internet is disconnected when you press the "Create".
     
  • Solutions
    Please connect your mobile device to the Internet.

Related Models

Innov-is BP3600, Innov-is BP3700, Innov-is F540E, Innov-is F580, Innov-is M330E, Innov-is M370, Innov-is NV2700, Innov-is NV880E, Innov-is XP1, PR1055X, PR680W / PR680WC, SDX1200

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.