FAQs & Troubleshooting

Close

DCP-J140W

FAQs & Troubleshooting

FAQs & Troubleshooting

DCP-J140W

Not your product?

Date: 20/01/2020 ID: faq00002751_003

Ink Absorber Full

The error message "Ink Absorber Full" or "Ink Box Full" is an indication that the machine has a problem.

The ink absorber box or flushing box needs to be replaced. 
> Contact Brother customer service from the "Contact Us" section.

The replacement is not covered under the warranty.

These components may require periodic replacement to ensure optimum performance from your Brother machine. The replacement cycle depends on the number of purges and flushes required to clean the ink system. The more cleaning the machine requires, the faster these boxes will fill up. The use of non-Brother ink may cause frequent cleanings because non-Brother ink could cause poor print quality, which can be improved by cleaning.

 

The machine automatically cleans itself:

  1. If you have cleared a paper jam.
  2. If you have not used the machine for more than 45 days.
  3. If you have replaced ink cartridges of the same color 12 times.

Related Models

DCP-J140W

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.