MFC-7420
FAQs & Troubleshooting |
MFC-7420
Date: 14/02/2006 ID: faq00002039_000
I'm using Windows® XP Professional x64 Edition. I'm unable to scan using the Brother TWAIN Driver with a parallel connection after changing the user account using the "Switch User" option. What can I do?
To resolve this issue, use the WIA driver instead of the TWAIN driver. If you want to scan using the TWAIN driver, please use your Brother machine with the USB/ LAN connection.
DCP-7010, DCP-7010L, DCP-7025, DCP-8060, DCP-8065DN, MFC-7225N, MFC-7420, MFC-7820N, MFC-8220, MFC-8460N, MFC-8860DN, MFC-8880DN
If you need further assistance, please contact Brother customer service:
Content Feedback
To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?
Please note this form is used for feedback only.