The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-xxxxxxxx) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
The Scan to E-mail feature allows you to scan a document directly into your E-mail application, but your E-mail application needs to be configured as the default E-mail application. Please follow the steps below.
NOTE: Illustrations shown below are from a representative operating system, and may differ from your operating system.
Logged on as an administrator.
For Windows XP users:
Click Start => ControlPanel => Add or Remove Programs => Set Program Access and Defaults => Custom.
For Windows Vista/ Windows 7 users:
Click (Start button) => Control Panel => Programs => Default Programs => Set program access and computer defaults => Custom.
For Windows 8 or later users:
- Open the Control Panel. (Click here to see how to open the Control Panel.)
- Click Programs => Default Programs => Set program access and computer defaults => Custom.
Choose the E-mail application you are using in the Choose a default e-mail program section, and click OK.
Webmail services are not supported by Scan to E-mail feature.
DCP-1511, DCP-1601, DCP-1610W, DCP-1616NW, DCP-7055, DCP-7060D, DCP-B7535DW, DCP-J100, DCP-J105, DCP-J140W, DCP-J4110DW, DCP-L2520D, DCP-L3551CDW, DCP-T300, DCP-T310, DCP-T510W, DCP-T700W, DCP-T710W, MFC-1811, MFC-1901, MFC-1910W, MFC-1916NW, MFC-7360, MFC-7470D, MFC-7860DW, MFC-8910DW, MFC-9140CDN, MFC-9330CDW, MFC-9970CDW, MFC-B7715DW, MFC-J200, MFC-J2310, MFC-J2510, MFC-J3520, MFC-J3720, MFC-J430W, MFC-J4410DW, MFC-J4510DW, MFC-J625DW, MFC-J6510DW, MFC-J6710DW, MFC-L2701D, MFC-L2701DW, MFC-L3750CDW, MFC-L5700DN, MFC-L5900DW, MFC-L6900DW, MFC-L8690CDW, MFC-L8850CDW, MFC-T4500DW, MFC-T800W, MFC-T810W, MFC-T910DW
If you need further assistance, please contact Brother customer service:
Please note this form is used for feedback only.