FAQs & Troubleshooting

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TD-2020

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 13/05/2020 ID: faqp00001529_003

I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)

The Add-In function does not support 64 bit editions of Microsoft Office 2010/ 2013/ 2016 (Word, Excel, and Outlook). In the Add-In setting window, the checkboxes for the Microsoft application are grayed out and cannot be checked.

 

Please use 32 bit editions of Microsoft Office 2010/ 2013/ 2016.

By default, Microsoft Office 2010/ 2013/ 2016 installs the 32 bit version of Office 2010/ 2013/ 2016 even if your computer is running a 64 bit edition of Windows.

Related Models

PJ-722, PJ-773, PT-2700, PT-2730, PT-7600, PT-9500PC, PT-9600, PT-9700PC, PT-9800PCN, PT-D450, PT-D600, PT-E500, PT-E550W, PT-E800T, PT-E850TKW, PT-P750W, PT-P900W, PT-P950NW, QL-1050, QL-1060N, QL-1100, QL-1110NWB, QL-500, QL-570, QL-580N, QL-700, QL-720NW, QL-800, QL-810W, QL-820NWB, RJ-2030, RJ-2150, RJ-3050, TD-2020, TD-2130N, TD-4000, TD-4100N, TD-4410D, TD-4420DN, TD-4550DNWB

If you need further assistance, please contact Brother customer service:

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