FAQs & Troubleshooting

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HL-L5100DN

FAQs & Troubleshooting

FAQs & Troubleshooting

HL-L5100DN

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Date: 17/07/2018 ID: faq00000211_029

White lines across the page

Print Quality Problem - White lines across the page

Check the following points to resolve the issue.
 

  • Select the appropriate media type in the printer driver.
  • (Not available for some models)
    Select the appropriate media type in the menu setting.
  • The issue may disappear by itself. Print multiple blank pages to clear this issue, especially if the machine has not been used for a long time.
  • Clean the drum unit.
    > Click here to see how to clean the drum unit.
  • The drum unit may be damaged. Replace the drum unit with a new drum unit.
    > Click here to see how to replace the drum unit.

 

Related Models

DCP-B7535DW, DCP-L2520D, HL-B2000D, HL-B2080DW, HL-L2320D, HL-L2321D, HL-L2361DN, HL-L2366DW, HL-L5100DN, HL-L6200DW, HL-L6400DW, MFC-B7715DW, MFC-L2701D, MFC-L2701DW, MFC-L5700DN, MFC-L5900DW, MFC-L6900DW

If you need further assistance, please contact Brother customer service:

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