FAQs & Troubleshooting

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DCP-T220

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 01/03/2024 ID: faq00100359_510

Check the Print Quality

If faded or streaked colours and text appear or if text is missing on your printouts, the print head nozzles may be clogged. Print the Print Quality Check Sheet and look at the nozzle check pattern.
  1. Press image(Stop) and Copy Shortcut simultaneously.
    The Power LED, Warning LED, and Ink LED light up for one second, and then the Ink LED starts blinking.
  2. Press Copy Shortcut.
    The machine prints the Print Quality Check Sheet.
  3. Check the quality of the four colour blocks on the sheet.

    OK

    OK

    Poor

    Poor
  4. If the quality is poor, clean the print head. See Related Information.
IMPORTANT
DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.
image
When a print head nozzle is clogged, the printed sample looks like this:
image

After the print head nozzle is cleaned, the horizontal lines are gone:

image

Related FAQs

Related Models

DCP-T220, DCP-T226, DCP-T420W, DCP-T426W

If you need further assistance, please contact Brother customer service:

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