PT-9700PC
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FAQs & Troubleshooting |
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PT-9700PC
Date: 12/06/2023 ID: faqp00001036_002
The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
For TD-4T/TJ-4T series:
To use P-touch Editor, download and install “Printer Driver for P-touch Editor” from the [Downloads] section of this website.
[Microsoft Office 2010/2013/2016]
If the error still occurs even when running Trust Macro with Microsoft Office 2007, follow the steps below:
-
In Microsoft Word or Excel, click the Microsoft Office Button
, and then click Word Options or Excel Options.
- Click Trust Center, then click Trust Center Settings.
- Click Macro Settings in the left-hand pane of the window. If Disable all macros without notification or Disable all macros with notification is selected in the Macro Settings section, the P-touch Add-In cannot be used. Change the setting to Disable all macros except digitally signed macros.
- Try using the Add-In function again.
[Microsoft Office 2010/2013/2016]
If the error still occurs even when running Trust Macro with Microsoft Office 2010 / 2013 / 2016, follow the steps below:
- In Microsoft Word or Excel, click the File tab, and then click Word Options or Excel Options.
- Click Trust Center, then click Trust Center Settings.
- Click Macro Settings in the left-hand pane of the window. If Disable all macros without notification or Disable all macros with notification is selected in the Macro Settings section, the P-touch Add-In cannot be used. Change the setting to Disable all macros except digitally signed macros.
- Try using the Add-In function again.
PT-9700PC, PT-9800PCN, PT-D600, PT-E800T, PT-E850TKW, PT-P750W, PT-P900W, PT-P950NW, QL-1050, QL-1060N, QL-1100, QL-1110NWB, QL-500, QL-570, QL-580N, QL-700, QL-720NW, QL-800, QL-810W, QL-820NWB, RJ-2030, RJ-2150, RJ-3050, TD-4000, TD-4100N, TD-4410D, TD-4420DN, TD-4420TN, TD-4520TN, TD-4550DNWB, TJ-4420TN
If you need further assistance, please contact Brother customer service:
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