PR680W / PR680WC
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FAQs & Troubleshooting |
![](/g/b/img/product/hf_pr680weas.jpg)
PR680W / PR680WC
Date: 26/09/2022 ID: faqh00101597_000
M2513631 appears on the Artspira app screen.
Error Message
The data could not be downloaded. Please try again.(M2513631)
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Cause
Failed to download the data of "Design Templates".
After selecting data on the "Home" screen, the Internet is disconnected when you press the "Create".
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Solutions
Please connect your mobile device to the Internet.
Innov-is M370, Innov-is NV880E, PR1055X, PR680W / PR680WC, SDX1200, SDX900
If you need further assistance, please contact Brother customer service:
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