DCP-T710W
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FAQs & Troubleshooting |
DCP-T710W
Date: 25/03/2016 ID: faq00002968_000
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
The cause of this situation is the Scan Settings within the Brother iPrint&Scan application.
If the Scan Settings are set as "Scan Type: Color(Fast)" and "Document size: 3.5" x 5" (9 x 13 cm)", a margin will appear on the right side of the scanned document.
To solve this problem, change the Scan Type from Color(Fast) to Color and try scanning again.
DCP-1610W, DCP-1616NW, DCP-6690CW, DCP-9010CN, DCP-9040CN, DCP-B7535DW, DCP-J105, DCP-J140W, DCP-J4110DW, DCP-T510W, DCP-T700W, DCP-T710W, MFC-1910W, MFC-1916NW, MFC-295CN, MFC-490CW, MFC-5490CN, MFC-5890CN, MFC-6490CW, MFC-6890CDW, MFC-7840N, MFC-7860DW, MFC-790CW, MFC-8460N, MFC-8860DN, MFC-8880DN, MFC-8910DW, MFC-9120CN, MFC-9140CDN, MFC-9320CW, MFC-9330CDW, MFC-9440CN, MFC-9840CDW, MFC-9970CDW, MFC-B7715DW, MFC-J200, MFC-J2310, MFC-J2510, MFC-J265W, MFC-J3520, MFC-J3720, MFC-J415W, MFC-J430W, MFC-J4410DW, MFC-J4510DW, MFC-J615W, MFC-J625DW, MFC-J6510DW, MFC-J6710DW, MFC-L2701DW, MFC-L5700DN, MFC-L5900DW, MFC-L6900DW, MFC-L8690CDW, MFC-L8850CDW, MFC-T4500DW, MFC-T800W, MFC-T810W, MFC-T910DW
If you need further assistance, please contact Brother customer service:
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