MFC-B7715DW
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FAQs & Troubleshooting |
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MFC-B7715DW
Date: 19/06/2019 ID: faq00002541_517
Clean the Paper Pick-up Rollers
Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds properly.
If you have paper feed problems, clean the pick-up rollers as follows:
- Press and hold
to turn the machine off.
- Pull the paper tray completely out of the machine.
- If paper is loaded or something is stuck inside in the paper tray, remove it.
- Tightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the separator pad on the paper tray to remove dust.
- Wipe the two pick-up rollers inside the machine to remove dust.
- Reload the paper and put the paper tray firmly back in the machine.
- Press
to turn the machine on.
DCP-B7535DW, MFC-B7715DW
If you need further assistance, please contact Brother customer service:
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