FAQs & Troubleshooting

Close

MFC-6890CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-6890CDW

Not your product?

Date: 25/09/2008 ID: faq00002529_001

When I make copies, my Brother machine uses paper from the wrong tray. What can I do?

To ensure your Brother machine uses the correct paper when you make copies, you can program your Brother machine to use a specific tray for every copy job(for MFC users) or for the next copy job only. You must also make sure your Brother machine's Paper Size and Paper Type settings match the size and type of the paper you want to copy on.


For MFC users, to program your Brother machine's default tray use for Copy Mode, please follow these steps:

  1. Press MENU.
  2. Press the Up or Down arrow key to display General Setup.
  3. Press General Setup.
  4. Press the Up or Down arrow key to display Tray Setting.
  5. Press Tray Setting.
  6. Press the Up or Down arrow key to display Tray Use:Copy.
  7. Press Tray Use:Copy.
  8. Press Tray #1 or Tray #2.
  9. Press Stop/Exit to exit the menu.

To program your Brother machine's tray use for the next copy only, please follow these steps:

  1. Press Copy.
  2. Do one of the following:
    - Place the document(s) you want to copy into the Automatic Document Feeder (ADF) face up, top edge first until your Brother machine's LCD reads ADF Ready or you feel them touch the feed roller.
    - Place the first page you want to copy onto the upper left corner of the flat scanner glass.
  3. Enter the number of copies you want.
  4. Press the Left or Right arrow key to display Tray Select.
  5. Press Tray Select.
  6. Press Tray #1 or Tray #2.
  7. Press Black(Mono) Start or Color(Colour) Start to start copying.

To program your Brother machine's Paper Type for copying, please follow these steps:

  1. Press Copy.
  2. Do one of the following:
    - Place the document(s) you want to copy into the Automatic Document Feeder (ADF) face up, top edge first until your Brother machine's LCD reads ADF Ready or you feel them touch the feed roller.
    - Place the first page you want to copy onto the upper left corner of the flat scanner glass.
  3. Enter the number of copies you want.
  4. Press the Left or Right arrow key to display Paper Type.
  5. Press Paper Type.
  6. Press the paper type you want to use.
    - You can select Plain Paper, Inkjet Paper, Brother BP71, Other Glossy, or Transparency.
  7. Press Black(Mono) Start or Color(Colour) Start to start copying.

To program your Brother machine's Paper Size setting for copying, please follow these steps:

  1. Press Copy.
  2. Do one of the following:
    - Place the document(s) you want to copy into the Automatic Document Feeder (ADF) face up, top edge first until your Brother machine's LCD reads ADF Ready or you feel them touch the feed roller.
    - Place the first page you want to copy onto the upper left corner of the flat scanner glass.
  3. Enter the number of copies you want.
  4. Press the Left or Right arrow key to display Paper Size.
  5. Press Paper Size.
  6. Press the paper size you want to use.
    - You can select Letter, Legal, Ledger, A4, A3, A5, or 4"x6"(10x15cm).
  7. Press Black(Mono) Start or Color(Colour) Start to start copying.

Related Models

DCP-6690CW, MFC-6890CDW

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.