MFC-5840CN
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FAQs & Troubleshooting |
![](/g/b/img/product/mfc5840cn_all.jpg)
MFC-5840CN
Date: 07/07/2009 ID: faq00002450_001
When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
![](/g/b/img/faqend/faq00002450_001/vn/en/9035/papertport9_error_s.gif)
These errors can occur because ScanSoft™ PaperPort™ 11SE is already installed into your PC.
To resolve this issue, install MFL-Pro Suite without PaperPort® 9.0SE.
If you don't have the CD-ROM, please go to Downloads section and download Full Driver & Software Package. The installation instructions are available in the download page.
- Insert the CD-ROM into the drive.
- Select Install Optional Applications.
![](/g/b/img/faqend/faq00002450_001/vn/en/9036/paperport9_menu01_s.gif)
- Select MFL-Pro Suite without PaperPort® 9.0SE.
![](/g/b/img/faqend/faq00002450_001/vn/en/9037/paperport9_menu02_s.gif)
DCP-110C, DCP-115C, DCP-130C, DCP-330C, DCP-540CN, DCP-7010, MFC-210C, MFC-215C, MFC-240C, MFC-410CN, MFC-425CN, MFC-440CN, MFC-5440CN, MFC-5460CN, MFC-5840CN, MFC-5860CN, MFC-620CN, MFC-640CW, MFC-665CW, MFC-7220, MFC-7420, MFC-7820N, MFC-8440, MFC-8460N, MFC-8840DN, MFC-8860DN
If you need further assistance, please contact Brother customer service:
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