FAQs & Troubleshooting

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PT-P900W/P900Wc

FAQs & Troubleshooting

FAQs & Troubleshooting

PT-P900W/P900Wc

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Date: 07/13/2018 ID: faqp00100246_001

When I print characters, they appear faint.

To resolve this issue, try one of the following suggestions:
 

  • Change the font to one where the lines of each character are of equal thickness.
    Font_sample
  • If you print small characters (equivalent to 6 point font size or less):
    - Change the font style to Bold.
    - Select a larger font size.
     
  • Clean the print head. (For details, see "Why do my labels have a blank horizontal line running through the text of the label?".)

  • Print in the [High Resolution] mode.
    Select [High Resolution] from the [Quality] options in the printer driver.
    High resolution printing can be used when you print from a computer and have connected the AC adapter, and are using either TZe or HGe laminated tape with black ink.
    TZe-FX**1 tapes are not compatible with the [High Resolution] mode.

    If your data includes barcodes, we recommend printing with the [High Quality] mode selected from the [Quality] options in the printer driver.

    To enable the [High Quality] mode, you need to download and install the latest versions of the firmware and printer driver for your printer from the [Downloads] section of this website.
    To check your firmware version, see "How to identify the printer's firmware version."

    High Quality printing can be used when you print from a computer, and use either TZe or HGe laminated tape with black ink. TZe-FX**1 tapes are not compatible with the [High Quality] mode.

Related Models

PT-P900W/P900Wc, PT-P950NW

If you need further assistance, please contact Brother customer service:

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