FAQs & Troubleshooting


Model discontinued. This page is no longer updated.


FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 05/14/2013 ID: faq00000498_000

I have printing problem with the NC-2200w.

Print Job is not printed:


If your print job is not printed, make sure the status and configuration of the NC-2200w and the printer/MFC/DCP, check the following:

  1. Check if the Brother NC-2200w power is turned on.
  2. Check if the Brother NC-2200w is securely connected to the Brother printer/MFC/DCP and the printer/MFC/DCP is powered on.
  3. Make sure the printer/MFC/DCP is on-line and ready to print.
  4. Move your PC closer to the Brother printer/MFC/DCP with the NC-2200w installed and try again.
  5. Print the Network configuration page of the NC-2200w and check if the settings such as wireless and IP address settings are correct for your network. (To see how to print a network configuration page, click here.) The problem may be the result of mismatched or duplicate IP address. Verify that the Wireless settings and the IP address are correctly loaded into the NC-2200w. And make sure that no other nodes on the network have this IP address.
  6. Try printing the NC-2200w from the host operating system command prompt with the command:

    ping ipaddress

    where the ipaddress is the NC-2200w IP address (note that in some instances it can take up to a few minutes for the NC-2200w to load its IP address after setting the IP address or powered on.)



Error during printing:


If you try to print while other users are printing large amounts of data (e.g. many pages or color pages with high resolutions), the NC-2200w and printer/MFC/DCP is unable to accept your print job until the ongoing printng is finished. If the waiting time of your print job exceeds a certain limit, a time out situation occurs, which causes the error message. In such situations, execute the print job again after the other jobs are completed.


Related Models


If you need further assistance, please contact Brother customer service:

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