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MFC-L5700DW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-L5700DW

Not your product?

Date: 07/25/2019 ID: faq00000006_029

Black lines down the page

Print Quality Problem - Black lines down tha page

 

Please check the following points to solve the problem:

 

  • (For models with Automatic Document Feeder only)
    Wipe the scanner glass strip with a dry lint free soft cloth.
     
  • Clean the primary corona wire inside the drum unit by sliding the green tab.
    Please refer to the instructions, "Clean the corona wire of the drum unit.".
     
  • Make sure the green tab of the primary corona wire is at the home position (Home position).
     
  • The drum unit may be damaged. Put in a new drum unit.
    Please refer to the instructions, "REPLACE DRUM".
     
  • The toner cartridge may be damaged. Put in a new toner cartridge.
    Please refer to the instructions, "REPLACE TONER".
     
  • The fuser unit may be contaminated. Call your dealer or Brother Customer Service.

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DCP-L2520DW, DCP-L2540DW, DCP-L2550DW, DCP-L5500DN, DCP-L5502DN, DCP-L5600DN, DCP-L5602DN, DCP-L5650DN, DCP-L5652DN, DCP-L6600DW, HL-2130, HL-2135W, HL-2220, HL-2230, HL-2240, HL-2240D, HL-2270DW, HL-2275DW, HL-L2300D, HL-L2305W, HL-L2315DW, HL-L2320D, HL-L2325DW, HL-L2340DW, HL-L2350DW, HL-L2360DW, HL-L2370DW(XL), HL-L2379DW, HL-L2380DW, HL-L2390DW, HL-L2395DW, HL-L5000D, HL-L5100DN, HL-L5102DW, HL-L5200DW(T), HL-L5202DW, HL-L6200DW(T), HL-L6202DW, HL-L6250DW, HL-L6300DW, HL-L6400DW(T), HL-L6402DW, MFC-L2680W, MFC-L2685DW, MFC-L2690DW, MFC-L2700DW, MFC-L2705DW, MFC-L2707DW, MFC-L2710DW, MFC-L2720DW, MFC-L2730DW, MFC-L2740DW, MFC-L2750DW(XL), MFC-L2759DW, MFC-L5700DW, MFC-L5702DW, MFC-L5705DW, MFC-L5800DW, MFC-L5802DW, MFC-L5850DW, MFC-L5900DW, MFC-L5902DW, MFC-L6700DW, MFC-L6702DW, MFC-L6750DW, MFC-L6800DW, MFC-L6900DW, MFC-L6902DW

If you need further assistance, please contact Brother customer service:

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